Ordered two items and only received one. Upon contacting them I was told since I didn't pay for the items to be tracked there is no way to determine if I did get the item. The one item I did get was poorly made and had zero tags on it, no washing instructions or sizes. Beyond all that the worst customer services EVER.
We are so sorry to here that, there must be some misunderstanding between us. We are sorry for that happened and are fully committed to resolving it to your satisfaction. We will be very appreciate it that if you can tell us your full order number(invoice ID, it start with Z or ZZ and there are 16 numbers), we will deal with it for you.
Best Regards
Rosegal Customer Service