I have had the most awful experience with this website. It already charged me for expedited shipping but when the delivery man came to my house he had asked me to pay another $27. After a month and a half I had finally received my purchase, but I refused to pay and therefore he left. I am not pleased at all, I wouldn't recommend this website to anyone. I am not sure on how to redeem my purchases without having to pay $50 just for shipping, handling and taxes..
I want to start by extending our thanks to you for providing your extremely valuable feedback to us.
We wish to let the customer know that we are extremely sorry for their disappointment. Clearly, we did not meet their expectations and we will work towards creating the best outcome that everyone can be happy with.
Please kindly gave us your order number or your email address, we will check it and solve all the issues for you soon.