They carried a rare battery that I could NOT find in any local store and at a very reasonable price. They called me because they are located in my city and I was able to pick up the battery and then they reversed the delivery charge. The reversal was on my next credit card bill. Thanks so much for being a caring company. That is something you just do not find very often in this day and age. I will reorder any battery needs from this company from here on in!