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Shery K.

Contributor Level

Total Points
81

1 Review by Shery

  • NewChic

6/12/17

Please stay away from Newchic website. I made my order 1 month ago, and I haven't received my package yet, they just give you the wrong tracking information just to make you confused and make you wait more. And they are not even responding whats happening with your package. Worst online shopping that I have ever made!

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Newchic N. – NewChic Rep

Dear Shery,

The delivery time depends on the countries and the shipping methods. Please check here. http://www.newchic.com/shipping-methods-hc13.html. When you placed the order, you can get the estimated delivery time on checkout page. Besides. We kindly suggest that you can check your Newchic account, you can get the order details there. Also, you can track your order if you have chosen the shipping methods with the tracking number.

You can track the parcel yourself, so we will not offer you the wrong tracking information.

We really hope our customer can receive the item asap. We are trying to improve our shipping service as well. However, the item may be delayed because of customs clearance, holidays or bad weather and sometimes, the carrier's website does not update even if the parcel is in process. These situations are out of our control.

If there are any problems of order, please contact us via Live chat, we will do the best to help you.

Hope you can receive your order asap.

Best regards,

Newchic team.

Shery Has Earned 1 Vote

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