This is a wedding dress/prom dress site based in China. I ordered a prom dress for my daughter. We submitted her measurements, even adding extra inches to her height to insure that the dress would be the right length in heals. Not only is the dress that arrived too short even w/out shoes, the overall fit is off and the embellishment looks tacky. These people will not work with you at all! You have no recourse. Do not buy from them unless you enjoy throwing your money away. Your dress will not look like the images they post on their website. Remember... if it seems too go to be true, don't fall for it!
Stay away from ninedresses.com!
Dear Sheryl G,
This is customer service team of Ninedresses.com.
We feel pretty sorry for your negative experience on our web site. Ninedresses.com is trying to satisfy all of our customers.
Could you please indicate your order number in your comments so that we may investigate your problem?
Or, you may feel free to send an email with your problem as well as your order number to service@ninedresses.com. Our customer service representative will contact you right away to give you a resolution.
Best Regards
Ninedresses.com