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I wish I could rate this company with 0 stars. We flew into Tampa, and got no answer when we tried to call them for a shuttle to pick us up. When someone finally answered the phone, they told us their system was down and were closing and we were not getting a car. We were left stuck at the airport, forced to go back in and attempt to get a rental car, which of course were all super expensive!
Tip for consumers:
They were the worst rental car company ever
Products used:
None because they cancelled our rental on us and left us without a car!
We booked a rental car with economy bookings, and the rental car place Green Motion in Tampa airport decided they were going to close early and told us we were not getting a car. When we tried to get a refund and complain through Economy Bookings, they said we have to send them an email, and couldn't do it over the phone. Very poor customer service!
Products used:
Tried to rent a car but the rental car company told us they were closing and we got no help from economy bookings
Hello Sheryl,
Thank you for choosing Economybookings.com for your car hires, and for your feedback.
We are sorry to hear that you had a negative experience. Please send a formal request to our Customer service team and explain the situation. You can find an appropriate form by visiting Help Center section on our official website.
We look forward to being in touch.
Best Regards,
Support Team
I ordered item online. It was delivered to the wrong address. They tried delivery 2 more times with door dash, and the order was cancelled both times. They only refunded me the item amount and not shipping even though they never got the item to where it was supposed to go! Horrible!
Tip for consumers:
Incompetent 3rd party people delivering and foreign people in customer service
Products used:
Never received the item I ordered
Good afternoon,
Thank you so much for your 5 star review.
We really appreciate your feedback. It means a lot to us and our entire team.
Kind Regards
TravelUp Team
Boots had thin cardboard in the heel that crumpled up inside the very first time I tried to put them on!
Sorry to hear that. Can you pls take a picture of the damaged item and send the picture to our customer service email? It's support@popjulia.com. We will give a satisfying solution. Best regards,
Sheryl K.'s review of PopJulia earned 3 Very Helpful votes
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Empty.
I entered 0900pm pick up and drop off at 0800pm but it seems to have made the booking for 0900am...
Hi Sheryl,
Thank you for taking the time to review us.
We truly apologise for any inconvenience caused by this situation We would like the opportunity to look into this matter and, therefore, we request that you contact us using the form at www.greenmotion.com/contact
Thank you for your assistance and understanding.
Kind regards,
Green Motion International Customer Services.