I am from ct, I have used no more rack for several orders. Yes the quality of some of the items are not the best. I have recieved every order within a day or two of being shipped out. In my second order I bought a necklace and text gloves. They shipped in separate orders a week apart and the emails came in late. I even got emails confirming that my order had been delivered. I would advise customers to be careful with what they get witn the website. I have had a great expirence and would suggest to some friends about the website.