Shirley C.

I bought a trial of "It cosmetics". 3 months later I got another package at which point I emailed "It Cosmetics" who gave me a 1-800 number to call. I wrote back to let them know that I am in Jamaica and I cannotcall toll free from here. "It" said that I should send my original order information and they will reach out to "them" on my behalf ( not mentioning Guthy Renkers name).

6 months later I got another package and I wrote "it Cosmetics" again demanding to
Know who "them" is as I would like to personally reach out to them too.

I have already spent J$32,451.56 on the two packages sent me without my consent
Which is the value of the items, freight forwarding charges and multiplied by our exchange rate, and I have not used any products from these packages as I have been ill and have not even finished using the Trial products.

I was unable to purchase a birthday gift for my son because of the
Unauthorised charge that was placed on my credit card in May.

Guthy Renker finally responded to say they have cancelled my account and will refund me for the last package sent. I am and looking out to see if they follow through it this promise.