I got scammed buying gift cards. I called early the next morning, they cancelled the purchases and put refunds on locked cards. They then proceeded to tell me they could not give me the refund on those cards. They stopped the scammers just to keep MY MONEY. To me, they were just as BAD as the scammers. I got scammed once only to be scammed again by Nordstrom keeping my money. If I could give them a ZERO I would - worst customer service EVER.