The people at the social security office in my view are primarily useless and do not want to do their job. All I needed to know is why a payment was issued and they could not tell me and wanted to set up an appointment just for that. I talked to Todd & Perry in the same day and they both did not know what they were doing. I waited two and a half hours to talk to someone and then they cannot tell me anything. They made a payment error so any one on SS needs to watch them. Make sure your benefit letter is the same as your payments. It took them a year to figure it out & fix it. Trump & the republicans has made senior care go to the dogs. Don't have to worry about the service cause there is none! I just wanted to let people know in my opinion DO NOT TRUST THEM! QUESTION EVERYTHING! THEY CANNOT BE TRUSTED.