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Been a customer for 25 years and the service is terrible. Rates went down but nothing guaranteed because Amex uses Expedia as a third party to book the reservations. You're better off going through the hotel directly. Never again will I use Amex travel.
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Amex travel is more expensive than booking direct. The customer service is horrible. They will...
American Express Travel advertised Four Seasons Hotel in Houston with a complimentary third night...
