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Shizu M.

Contributor Level

Total Points
201

1 Review by Shizu

  • BatteryShip

3/9/17

I ordered a laptop charger from them and when it arrived( it came 2 days after I placed the order) I had trouble getting it to fit in the wall socket and staying in my laptop. After much work I finally got it only to have it stop working a week or 2 later. I emailed battery ship and they sent a replacement free of charger(took about 3 days). This time my 16 year old nephew went to use my laptop, when the battery started dying he plugged it in and the charger exploded burning his arm and part of the wall. I contacted Battery ship and they refunded me my money. The only good thing about my experience with Battery ship was their customer service.

Tip for consumers:
If you have problems contact them right away.

Service
Value
Shipping
Returns
Quality
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Paul H. – BatteryShip Rep

Hello, this is the manager of BatteryShip. Please don't post fake reviews. Work on improving your own business instead of trying to hurt us. To confirm, I don't see that you listed an order # with this review, so I looked you up by name and could not find you anywhere. I also looked up all cases of charger refunds, no notes anywhere about any customer with the issues and customer service contact you mentioned. Again, please go work harder at your own company and leave us alone.

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