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Shontae L.

Contributor Level

Total Points
81

1 Review by Shontae

  • EveryPlate

1/3/24

I give customer service worker 1 out of a 10 beyond that, she was a 1000! The company itself are scammers! I learned about them on my Facebook feed! Saw so many comments praising the company! Which a few complained about the $1 steak unavailable to choose! Anyway the prices per meal were unbelievable! Sadly I had to find out they WERE not true! I created an account and chose meals and added to my cart! Even was able to add the $1 steak! Tried to order extra but only one$1 offer was allowed! I understand that(HEY, I tried)! Went to cart to check out! Added my card number and before I hit submit I saw they had changed my meals selection! Even removed the $1 steak that clearly showed added to my cart, and like I said would not let me add another one! Which proves they knew one was in my cart!
It showed order would come January 6th!
I did not hit submit button! I exited out and it took my back to Facebook page!
I saw $1 and some cent taken off of my card from them! I didn't pay it any mind!
Came home today January 3rd, and saw a box delivery from them! They basically RUSHED what I did not even place an order for to me! I called cuz I know I never clicked the submit button! The kind lady told me that when you creat an account you are agreeing to a subscription! Which that is where the scamming comes in! Usually when a customer makes an account they don't get automatically charged and signed up for service or a subscription! Only once they click submit for purchase or to order! I didn't! That's just like being charged to window shop! Imagine making an account through Walmart.com to browse and they charge you when you didn't order anything! The rep tried to offer me discounts on future orders, to get me to stay! I appreciated it! Sadly I do not want to be a customer of shady businesses! So BUYERS BEWARE! If you don't believe call and ask a customer service rep will you be charged for making an account to view their services! You will be shocked when they tell you, it automatically signs you up for a subscription!

Tip for consumers:
They sent me order I never hit submit! They said customers who make an account automatically signing up for subscription!

Products used:
They sent stuff I did not submit order

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