I usually don't open emails I don't recognize. This one, I clicked on it by mistake and what do I see? I see this nice looking gentleman behind a desk and he says he's a doctor. He speaks about the big pharma stealing our money and I am waiting for more than 25 minutes for him to finish his presentation and he doesn't. Finally, he starts speaking about his pills which keep you younger... healthy heart, bones, everything including constipation. By now I'm very impressed and decide to order the smallest quantity for 99 dollars. As I am thinking, a new message on the screen that I can get twice as much for 125 dollars. Again I think and don't click on the "Submit" button, but miracles happen and I'm being congratulated for purchasing their pills. But How? Within seconds I call the office and I'm being told I was charged for both orders. She tells me, though, that she is going to cancel the 99 dollars. She never did. I try calling her again and leave a message. The phone directs me to their email site "*******@grsultra.org" NO ANSWER. I called PayPal and I'm still waiting. I can't write about the pills because I only took 2, but I figure out that people exibiting this behavior are not there for the patients, but the money.
This is Customer Service Supervisor from Lightinthebox. I am glad to help.
I am afraid that you got some misunderstandings with us. Please be advised that all our clothes are made based on our own size chart. As our size chart is not US size, you need to measure yourself first and refer to the corresponding size chart to decide which size to take. If you just pick 1 or 2 size larger without refer to the specific measurements, the clothes are always go small. We appreciate your kind understanding in advance.
We received your return request for Order #28298012 in Ticket 17853716. In that ticket, we had sent you return instructions on March 18th to help you return all the items back for a refund. I feel sorry that you did not check that ticket till now.
I had conducted new Ticket ID =18137729 in our ticket center and will help you resolve all the problems. Please log in your light in the box account--go " personal center"--"my ticket" to check our reply. Please keep in touching with us by replying the ticket as all the information will be recorded in system. Thank you for your cooperation.