Shuyuan L.

Can not be trusted, similar experience to many reviews here. Misleading item decriptions, items delivered were different from the pictures. The vendor agreed the return and the refund of 4 identical items. GoGroopie customer service promised the full refund after long delays. But only refunded for 3 orders out of 4 returned orders. When chased they went round and round the circles and still not resolved. They pretend not knowing my request after numerous email exchanges (see picture). I am now asking PayPal to dispute. Don't let them get away as they would keep cheating the consumers.