siobhan s.

So this item from advanced lamps was originally ordered on January 01,2014, finally arrived at Canada Post February 03,2014 picked up from CanadaPost February 04,2014, This is after my order was to take 6-8 business days! On January 23,2014 I was told it would be sent out priority post immidiately which it also was not if you look at the tracking.

So now I have the bulb ordered at home and spent almost two hours trying to get said item to work, which it does not! After looking at older bulbs that i have oredered received and installed without an issue, they are totally different are not put together correctly, looks like a bulb was soldered into bulb housing which the older two have not never had such a bad experoence at all in my life.

Not only terrible customer service with absolutely know compensation for but now their products dont even work! So after waiting over a month of to get my TV to work but now the bulb isnt working! I will also be complaining about this service to the bbb! I am sending this item back and will not be paying for the return postage they can do that and I want my money back now so I can purchase something that works from another company that can deliver!