Use to have an office in Toronto but due to them asking more money and they lied to me about everything I left and now homeless and lost my business. They are still trying to use my credit card. I also filed a police report against them for doing that without my permission. Hope someone files a lawsuit against them. I have left Ontario and back in the UK.
Hi,
We’re sorry you had this experience and would love to help.
Transparency is paramount to us; the details of each charge are clarified in the agreement, and we bill our customers according to it.
Our agreements end according to their end date. The invoices will be billed till then and they’re payable. If the customers have registered for automated payments such as direct debit or credit card, the payments for the invoices will be deducted automatically from their bank account or payment cards.
I would like to assist you in resolving this matter, but you have posted anonymously. Please email me at lorraine.brule@regus.com with your company name and/or account reference so we can quickly assist further.
Kind regards,
Lorraine Brule
Global Customer Service at Regus