S K.

Unprofessional greedy sales agents, company is absolutely untrustworthy.

Summary: 1. When you demand instant payment from a customer you ought to give refunds instantly when order cancelled by you; 2. I should not make calls to request my money back, it was your fault; 3. You asked inappropriate questions which pose a security risk, you should be investigated by police.

Details: Came to my house, when I expressed interest sold me a door promising a number of features. Demanded deposit to be paid on the spot, which I did. When they came to take the measurements it turned out that they are unable to supply and install what I was sold. Promised an automatic refund within 3-4 days. A week has passed, no money. I had to call them, they said I have to wait few more days while they are processing the report and then give my bank details to someone who would call me. All that after asking questions if I live in my house alone and what I think of CCTV cameras. *******.