SK K.

We ordered in June, were told extra time to ship due
To covid, up to 8 weeks. OK, we understand that slow sleed. BUT It's been a few days shy of 6 months. Every few weeks we get a new email saying it's delayed. When we call customer service we wait for an hour and then speak to a surly person who reads us the email and argues over how many weeks it's actually been. No help or attempt to even be kind. They say we can cancel with a restock fee... or buy something else that will take the same amount of time to arrive. What a joke. I know that not everyone is waiting 6 months so why are we? What magical part is holding this up? We live in an area where furniture and furniture design are a huge business and we are telling everyone to avoid this company.

Order #: *******
Manufacturer Purchase Order #: PO-*******
Order Placed: June 25 2020