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I ordered a bra on May 24,2017, I used my credit card. After numerous emails and no response I had the payment reversed. Out of nowhere on June 21 they sent me an email saying it was shipped. I sent them an email telling them to cancel the order, two days later it's in my mail box with no return label. I've requested a return label but if history shows me anything, I will not receive a response.
I bought an ice scraper for 19.99 and did not receive the item ordered. Went back and forth with customer service for a month and a half. Then I noticed the scraper I actually received on the site for 12.99 so I asked for a refund of the difference and was told I could send the item back and once the Seller/Merchant finds the item in good working order that I would receive my refund. Well I received my refund and after going through all of that for $7, I will NEVER BUY ANYTHING FROM THEM AGAIN.
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I ordered 3 bras paid $50 & still haven't gotten my order! They gave me a fake tracking # & what...
Hi S M.! We are sorry to hear you feel that way. OpenSky hosts thousands of different shops and each merchant controls their own prices. Any time a sale it made, the funds are transmitted directly to the merchant and we cannot make adjustments after that point. We certainly understand that you had to go through a lot to reach this outcome but, generally speaking, we are unable to create the expectation that we can reimburse you the difference under circumstances like you described. Regardless, we appreciate you taking the time to share your feedback with us.