S M.

UPDATE: if the troubleshooting had mentioned restarting computer at the beginning it might have alleviated a lot of trouble! After "battery not enough to donwload safely" message, and knowing it wasn't the batteries I went about RESETTing and getting the red and amber blinking light. Still to no avail. Then for to last step of troubleshooting and after restarting, Whala! It all works! I had given 2 stars but updating to 4.

ORIGINAL: I'll have to say this has been a irritating experience. After quite a bit of trouble setting it up the first time and writing notes on how to do this, literally not using the power cord it came with, as that one would not work, the thing now says batteries are too low to update for downloading the books. These are books I'm oprettysyre we downloaded when we first got them. I've tried 3 new sets of batteries from different packages and still says there's not enough. Maybe I will try to find the original white power cord. Not fun. The activities aren't in sequence to how kids learn so you have to jump around, and the activities can be non intuitive, well if you like surprises then this might be for you :)