Quite honestly they put beginner prices to drag you in, then they want to host your website, service your website, etc. I have no issue with that, unfortunately their website developer that works on the customer side Scott Williams. Which is not his real name btw. But anyways, he lacks in the listening department. You tell him things 4-5 times you still get nothing, and he does it his way. Total disrespect for the customer who is paying for your paycheck. But, I assume this is a 2 man operation. Over promise, way under deliver. Would not waste my time for this canned product. You can do better with a local web developer, or a kid out of college that wants the experience. Trust me steer your wallet clear of these people if you want a better product...