Sophia T.

This has to be the most disgusting insurance company (Liberty Mutual) I've ever dealt with I (Geico) got into a car accident back in May of this year which I was not at fault for and their driver (Liberty Mutual) was at fault for 100% and was told I would only be covered for 85% I had to come out of pocket for rental fee of almost $900 I explained to Liberty that I had renters insurance through my insurance (Geico) and that it would only cover me for 31 days and they would have to cover the rest I returned my rental back on June 20th they (Liberty Mutual) were suppose to reimburse me back the out of pocket expense of what I paid 100% once I sent in my receipt here it is October and I'm only reimbursed 85% I was robbed by Liberty Mutual 15% of my money and they refuse to give me the rest talking about they only reliable for 85% when their driver was in the wrong 100% I don't believe that was fair to me at all I'm a single mom who works hard like any other citizen in America only to be robbed of my funds this is definitely not an insurance company I'd recommend to anyone thank God for Geico who always have my back 100% whether I'm right or wrong I've never dealt with nonsense like this before ever I'm furious at how I'm being treated by Liberty Mutual you just don't do things like this to people it's not right it's not right at all especially when you're not the one at fault I wish I can give it 0 stars for this instead of 1 I wish I had my receipt in front of me to upload with this review this is insane