I had ordered a bouquet from this site on 13 July. They failed to deliver and didn't respond to my mails on time just a sorry that they couldn't deliver. I had to email them again reminding them of my payment to be returned. They mailed saying in 7 working days they would. Its more than 15 days till now I haven't received my amount. They're very incompetent and cheaters. Such companies must be closed.