SorryToSeeUPromiseGo T.

I was a delighted user of UPromise over twenty years. It was once a tight, sharp, relevant program. More recently, I still received cashback payments on time and began trying out their survey dashboard, where you could accumulate more funds at small scale, a dollar or fifty cents at a time. Fun if a little tedious.

One day I typed in my age for the survey screening and for some reason the digits reverted, so that as I pressed enter, the field said '1' instead of my age. A simple typo, could have gotten a warning to correct, but instead I was immediately suspended because "my data does not match my profile." From then on, I had to go through a humiliating identity recognition process involving state of the art AI camera techniques from my phone and a host of other dumbass things so I could retrieve access to an account I have used for 20 years. Even the so-called customer service rep I was "talking" to was AI. There were no human beings involved.

I gave up, and my account is closed. Luckily I only lost $10 because the account sweeps to my own savings account instead of a 529 tied to them. Good riddance.