Sreejeth P.

I had ordered a bday gift of a stuff toy along with cake and flowers.
Surprisingly, they have split the order on their own will and proceeded to deliver the stuff toy on their own accord ( further to add to it, the consignee was called to come and collect it - after paying additional delivery charges) and killed the bday surprise. While confronting this with the customer service, they have called up the consignee and not the person who has ordered and went ahead with the delivery while discussing to get it delivered on the same day!

The reason when I reached out is that only cake and flowers are delivered on same day and the stuffed toy is done well - whenever they please within 3-5 days from date of order.
On the checkout page it does not mention this and provides you with a delivery date ( does not mention anything about split shipment or about the delivery time change in part of the shipment)