They are scammers. They carry junk. Don't buy from them. They are not professionals. If you have issues, they block ur number. I have filed a case in the National consumer forum on them, after trying to resolve the issue one on one from past 8 months. I am also going to file a law suit on them to get my money refunded. Paid 2 lakh for the swing which came with missing bits and bolts, broken seat. I was promised a replacement and nothing arrived in past 8 months. The product is lying in my garage trying hard to lay eggs.