Stacey G.

So I ordered American trapdoor snails and finally got tired of waiting cause for almost 2 weeks I only got the confirmation and that was all. I emailed them to see what's going on and they said they did not have them and the only thing they could do was send the Japanese or refund. So I settled for the Japanese even though I have many of them already. But what got me thinking was what if I never emailed them?! Would they have just kept my money and not send me anything?! And of you don't have it, then why list it as you do have it? Plus the snails came from another company. Aquahuna, and from now ons that's who I'm ordering from. I lost money and should have said refund instead.