Stacie C.

RUN from this company! They sold me a defective item that was immediately returned. They "claim" they've tried to refund my card but CHASE bank keeps blocking their attempts. CHASE bank had stated this is not a business practice to block any attempts on refunds especially on the same account the item was used to purchase. I'm filing a civil suit and a theft report with the local police. They now have my money $553.17 and my item and state they do not care! Customer service has REFUSED A STORE CREDIT. REFUSED TO SEND A REPLACEMENT ITEM. REFUSED TO SEND A REFUND CHECK. REFUSED TO REFUND ANOTHER CARD. They do not care about their customers! This lovely comment is from Justine from Halloween Costumes.com customer service. You can see what type of business practices this company practices. My full report is on BBB if you want to read it. I'm not the only one they screw out of refunds. I'll update with the court case and police report and post to this site as added documentation comes in.