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What a scam! The law firm I was assigned to refused to provide assistance for a topic clearly covered in the contract. Nor would the law firm give me a referral to another, stating "we could give you a referral but choose not to. The law firms have sole discretion to decide if they will accept a client's questions and simply have to say "it's a matter of ethics" to avoid helping a paying client. My supposed "advocate" at LegalShield did nothing to help me. A complete waste of my time and money.
Products used:
none, because they wouldn't provide the service I paid for!
Stacy G.'s review of LegalShield earned a Very Helpful vote
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Empty.
LegalShield we'll have someone call and convince you that they are going to do everything they...
Don't sign up with these clowns. Terrible service and even worse referrals to incompetent law firms.
Stacy, thank you for bringing your concern to our attention. We would like the opportunity to investigate this matter further and provide you with the support you need, but we would need a bit more information to do so; please fill out an Attorney Service Concern form at https://legalshield.typeform.com/to/pSnMnF to be contacted directly.
We have systems and resources in place for members to notify us if they're not satisfied with the services provided. We encourage all members with questions about their specific membership benefits or service complaints to contact LegalShield Member Services at (800)-654-7757, via chat at www.legalshield.com between 7-7 CST Monday-Friday, or via our LegalShield app, where assistance from our Member Services Team and your Provider Law Firm is just a tap of the app away. We look forward to assisting you.