Stephanie A.

I purchased spring leaf weather proofing and carrier for the back of my SUV - I got the correct info in regards to what my SUV could tow and then purchased the carrier through you all. My total was $733 including the warranties. My items arrived in a timely manner I didn't need them for 19 days everything stayed in the box till it was needed went to install on my SUV and the carrier was rated to hold 500lbs my daughter's wheelchair 375... The carrier didn't hold that it dropped to the ground. It took me two weeks to get a return label but I shipped it all back even knew about the restocking fee, once I returned I called company couldn't get anyone on the phone miraculously everyone was in a team meeting all day long every day. So I went to dispute it through my bank and low and behold I am still out of my money $733 dollars money I could be using on to buy another carrier for my daughter's wheelchair but instead this company is thieves they steal from people that don't have the money to really begin with now my daughter has stage 3 cancer and I can't transport the one thing that makes her most comfortable in life. So now I think my next step is to get an attorney, I hope this helps someone from purchasing anything from this company in the future they should be shut down for using and abusing people in this manner.