Thumbnail of user stephanieb2767

Stephanie B.

Contributor Level

Total Points
101

1 Review by Stephanie

  • francesca's

8/2/23
Verified purchase

Shipping to a boutique is supposed to be free, but I was charged by mistake. Tried to call, no answer. Sent several emails over the months and no response or refund. I'm still waiting on a different order from over a month ago to even ship. It's still "processing?" Also, there was an awesome sale but the site was broken so the advertised discount would show in the cart but wouldn't work at checkout. I tired for days and it never worked, even after I contacted the company and they said they were fixing it. Everything I wanted sold out and then they ended the sale. Absolute worst service I've ever encountered. The stuff is cute but not usually great quality. I am done with this company.

Tip for consumers:
You'll never get your items.

Service
Value
Shipping
Quality

Stephanie Has Earned 1 Vote

Stephanie B.'s review of francesca's earned a Very Helpful vote

Stephanie hasn’t received any thanks yous.

Stephanie doesn’t have any fans yet.

Stephanie isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user gasp504
1/4/24

I am now sending a third email since I haven't been responded to yet. I ordered sneakers 12/18. I...

Thumbnail of user michelled350
12/24/23

Cheap quality clothing and return policy sucks. I had a sweater that I washed based off the...