Stephanie C.

First of all their customer service is absolutely atrocious! Most of them have no idea what they are talking about. You get transfered multiple times for one simple question. They will NEVER transfer you to a supervisor even if your issue isn't resolved. Emails go down A LOT. Just don't do it. We eventually went to GoDaddy. They are slightly more expensive but worth every penny. Every person I have spoken with there is helpful and they obviously know what they are talking about. Seems like GoDaddy hires educated people and IONOS just hires people right off the street.