Stephanie G.

I made a purchase through Expert Voice on January 26. They charged my credit card in the amount of $6.09 multiple times- 3,222 times in the span of two days, adding up to a grand total of $19,621.98 on my credit card to be almost $14,000 over the limit.

Of course, I reported it to my credit card company right away, but due to the thousands of fraudulent charges, it's going to take them a while to sort through. Meanwhile, my credit went from good standing to the toilet.

I then went to contact Expert Voice customer support. Apparently, I there was a security breech somewhere which caused this.

I'm also a disabled veteran with multiple sclerosis on a fixed income. To say that I was frustrated was an understatement.

Much to ExpertVoice's credit though, they did stay in contact with me daily until the issue was resolved. Not only did their customer support resolve the problem, I was offered a $500 gift card for all my trouble. Wow! That was unexpected but very much appreciated.