Stephanie H.

I have used PayPal for about 10 years, as a seller and a buyer. I have several online stores, plus use the card reader for local sales. I have ALWAYS gotten a real person on the phone if I needed assistance with something, and they have gone out of their way to help. I even purchased one of those online deals to clean your computer, then when the wrong code was sent and I felt uneasy about the company, I called Paypal and they sent them a letter saying they had 10 days to give me my money back. I will never use any payment method other than PayPal!

Every time I go into OfficeMax every employee who passes me asks if I need help finding something. They even walk me directly to where the item was!

Besides great fashion, home goods, and groceries, they have the best and easiest returns than any other store! You don't even have to have your receipt!

Walked all over the store trying to find something, passed groups of employees having social conversations and no one asked me if I needed help even when I stopped by them and waited for a chance to ask for help. Went into OfficeMax and everyone who passed me asked if I needed help finding something. Even walked me directly to where the item was!

If you buy enough on here, you will end up with duds that you can't return. I am not a fan of their customer support, and if you're not 100% familiar with a brand, don't get it! It's probably a waste of $- they have a great photography dept that can make the worst quality item look tempting! No more for me! Go where you have the confidence that they will stand behind their product! Zulily won't. That's how they're making big bucks off gullible people!

They have parties and sometimes I'll try to join if I have an item the party is held for. Sometimes they tell me my item isn't eligible. I email "customer support" asking why that's happening, I get a form email saying they'll get back with me in a few days. Well, that's REAL helpful... Anyone who is giving this site more than 1 star either hasn't been on long enough, or hasn't needed customer support at all. I buy//sell on about 6 or 7 other sites, and they ALL have a phone # you can call to speak to a real person. Posh has total control over whatever payment you registered at the start. Ive gotten some good deals, but balanced with the selling problems, lack of customer support, too much "offering" a LOT less for my item, and too much "sharing" and "liking" without sales, the other sites are 100% better than this one. And they do take more money than most. On the other sites I do my own shipping and a lightweight item saves the customer a lot. What is happening with the extra $$? I'm assuming the post office refunds them overages. That's probably a lot of money. Look their corporate office up online. It says it's a great place to work. I'm sure it is!