Stephanie M.

After the purchase of the Airbrush, I saw that additional charges were drafted from my account. I called and they explained that it was a courtesy to replenish my foundation. I explained that I didn't need the additional inventory of foundation. I hadn't even cracked the seal on the first initial batch that was sent. I instructed the company not to send me anymore products or draft my account for their replenish membership. I also stated very concise and firmly that I wasn't interested. And I also confirmed the next scheduled payments for the Airbrush. I have contacted this company several time about this and the Rep assured me that December would be my last payment. My account was drafted in December for what I knew was supposed to be my last payment. One week later I received a text message regarding my past due amount. This has now become a bate and switch routine. One Rep says one thing and the collection Rep says another. Now they are threatening my credit. Amazon sells various Airbrush machine from other reputable companies. Pay once and its a done deal. This company wants you to pay into a membership. Once they have access to your checking account, debit or credit card they will forget what the last Representative noted on your file and charge you for the membership again and again and again... They will not even offer a mailing address to send in the last payment. They want access to your account. It's not about the Airbrush or building long lasting relationship. Sad