I ordered from Rad for a few Christmas presents. It's been close to two weeks, past the date of estimated delivery, and still no shipping confirmation! Of course my credit card was charged though. I've sent a couple e-mails, gotten a couple responses. Asked whether I could now get expedited shipping as I needed the package at a certain date, answer was no. Asked if I could cancel my order and get my money back, answer is no. So now I'm going to be receiving a Christmas themed sweatshirt AFTER Christmas. Company is a joke.