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Stephanie N.

Contributor Level

Total Points
90

1 Review by Stephanie

  • CanvasDiscount

1/5/19

I tried to delete my prior review but I don't see nowhere to do so so I wrote this new review...
I ordered my order early November and it was guaranteed to be here by Christmas. My final piece of my order came January 10th. I had a lot of issues alone just to to get my items. Broken items, missing items, damaged items, wrong items. But When my actual real blankets finally arrived some were all blotched with ink on the back of the material. I only post it on here about the material but I received some sort of thin flannel type material of the same pictures I ordered on my blankets in the mail out-of the blue. I don't know if they sent them for replacements or was left over patterns or what but it's fine with me. I'm just going to sew them to the other side of the ink blotch blankets. And consider my order done. I give this company credit for at least trying to do a good job and get my order right. I am not a satisfied customer but yet I am not an unsatisfied customer as well. After all the crap I've been through just trying to get my order. I am just going to accept what I received whether I have to fix it or not at least it is my order. Thank you canvas discount. For finally putting this miserable Christmas gift order to rest...

Tip for consumers:
I was told you not send multiple emails because it just delays your order even longer. I was told do not call because they have multiple callers which I find all I ever got was music as soon as the phone answered and then hung up on anyway. I did get replies back from their email but it took days to get a response. I am a very patient person. And I do respect them for at least trying to make the order right even though it still has issues. I just gave up I'm not asking or bugging them no more.

Products used:
I end up giving the mugs as late Christmas presents. The blankets I'm just going to keep for myself and maybe hang on the wall too small to use for anything else anyway. As far as my big blanket I still have not received that.

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Canvas D. – CanvasDiscount Rep

"Dear Stephanie,
Thank you for your honest review. We would like to help you solve your problem. Unfortunately we don't have any of your contact data. Please write a short message with your Order number to complaint@canvasdiscount.com. Our experts will immediately take care of your request. We're looking forward for your reply, your CanvasDiscount-Team"

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