Stephanie P.

I purchased an office chair from Modterior and within 3 months, a metal piece under the chair for support split in half. The company agreed to send me another chair, but I had to pay $50 for the shipping. I was not happy about either! Then the new chain broke in the same exact place as the first one which indicates it is a design flaw. At this point, the company will not give me a refund of any sort. All they have told me is they are filing a claim with the manufacturer, but no further details were given. Terrible. I will never purchase from them again. This was a $350 and did not hold up to the quality whatsoever. Very dissatisfied and disappointed.