Stephanie S.

We thought this bed would be great for us but it was too heavy duty for us and heavy to deal with. It was also much too large for our dog and we wanted to send it back the day we received it but then we say their policy on the website and it was really horrible. They expect you to put the vacuum sealed stuff back in the box or no refund and it's only store credit if you can perhaps squeeze an elephant in a toilet bowl. There are many other stipulations that make it very hard as well. I would have ordered a different bed until I read the policy. Now I'd just like a refund and to send this bed back The beds or expensive and this customer service isn't going to make me want to order from them again.