I was referred by a friend about tbdress.com so i ordered 4 dresses, 1 of the dress is my ivory wedding dress and 2 others for the wedding reception for me and my mother. I was even planning on buying the bridesmaid dresses and forget it. 1st the wedding dress did not fit me at all too big and long and another dress was too small for me. I contacted for refund or exchange and i they told me i have to pay shipping around $100 plus they want to refund me only a 60% of what i paid. I was like what? I don't think so, never again. Very disappointed with this ordering and operations process. Not recommended.
Dear Stephanie s.
Thank you for sharing your experience with us, we are so sorry to hear that you had an unpleasant experience with us. I have informed your exclusive customer service representative the problem you have met with, they will try their best to help you solve your problem as soon as possible! Please check your registered email box and thank you so much for your cooperation!