I ordered this for three of my friends which have lost parents or siblings and this was supposed to be a Christmas gift you can't speak to someone personally and my Order has never changed from in production. This sight is a complete scam! You should be ASHAMED OF YOUR SELVES!
Totally disgusting to call your selves a business when all you do is scam people! I even paid to have 1-3 day shipping what a joke!
Dear Stephanie.
We are sorry to hear that.
Could you please send email to support@getnamenecklace.com about your order number and email address for us to check for you?
Thanks for your help.
Best Wishes,
Customer Service Team