I'm trying to eat healthier so upon seeing the advertisement for Graze I decided it wouldn't hurt to give it a try. Well let me warn you, IT'S A SCAM! I signed up for the free box which I figured would give me a good idea on whether it's worth my time and money. My FREE box showed up after 3 weeks and thinking I had a month before I would be charged took a few days to try the different snacks. At the end of the week I decided it wasn't for me and cancelled the subscription. What I didn't know was while my FREE box was in transit I was charged for another 3 boxes which arrived but I didn't want. I tried calling to return them and get my money back but they weren't having any of it. So I jokes on me and a $48 lesson learned. If you want the free box sign up but then immediately cancel so they can't charge you multiple times.
Hi Stephanie - we're sorry to hear that you were unexpectedly charged. We try to be as clear as we can about the cut-off times for your boxes, and you can always see this information on your orders page when you have an active subscription in place. We don't offer telephone support so it won't be possible to give us a call. However, our team will be very happy to lend a hand via email - they can be reached at hi@graze.com.