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Stephen A.

Solihull, Birmingham

Contributor Level

Total Points
80

1 Review by Stephen

  • Sony

1/1/23
Verified purchase

Long story short, brought a high end 55inch TV, broke with the first year (I have a 5 Year warranty) screen Just stopped working which they replaced but quality was much less (cheap screen), then the screen became unwatchable so they replaced the mother board and it went downhill from there. The refuse to fix or replace the issue (SONY WILL NOT HONOR YOUR WARRANTY) I have been emailing back and forth for 4 YEARS! And what they will do is get you to run errands for thdn (30 and counting) until you give up. So I decided to share my view as they have not intentions to fix the issue I will ensure EVERYONE knows about SONY and please buy other brand they have better reputation these days while SONY hangs on to its old days of glory

Tip for consumers:
Save yourself and your family stress and AVOID SONY

Products used:
KD55xf SONY TV

Service
Value
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Quality

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