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Stephen b.

South Carolina

Contributor Level

Total Points
160

About Me

Love all things water, buy too much online, enjoy life

How I Can Help

Research constantly, over achiever, business owner

Interests

Anything water

2 Reviews by Stephen

  • CheapCarribean

6/26/23

My wife and I take a yearly vacation with one of our daughters and her husband. We have used CheapCarribean Deal of Fortune several times and each one has been a great trip and such a value! We love the email when they disclose your trip and we have a reveal party to celebrate. So much fun!
Our last experience was a Secrets resort that was beyond great. The food was the best we have had at an all inclusive and the resort was so much fun.

Tip for consumers:
Best value for an all inclusive

Products used:
Deal of Fortune

Service
Value
Quality
  • 24HourWristbands

6/22/23

I contacted these guys on May 19,2023 to order drawstring bags for a family trip. I created a dispute with Amex because their billing comes as a different name that I didn't recognize. They contacted me to cancel the dispute, which I did and sent them confirmation. Since then I have have received multiple emails saying they have opened tickets to find out printing info which was selected at purchase and to say they never received the cancelation. The full payment has been paid to the since late May by AMEX. Still nothing has arrived so I called and again was told they don't have the dispute cancellation which is bull$#*! because they were paid. Now they won't refund my money or cancel the order without more documentation. DON'T order from these guys. They will give you the run around and attempt to keep your money. UPDATE: Filed another dispute with American Express. Why would it take anymore documentation to get your own money back when the order is canceled? Should be easy if they were customer oriented.

Tip for consumers:
Don't use this site and if you do they will bill you from another site (Stripe) not 24hourwristbands. They say they can't refund your money only STRIPE can even if you cancel the order.

Products used:
I am attempting to cancel and get a refund but vendor is playing a game of asking for more information even though they have been paid by AMEX

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Steve R. – 24HourWristbands Rep

Hello, We apologize for the inconvenience. Please note that your dispute was still shown as active on our dispute portal. We contacted STRIPE saying that you withdrawn the chargeback & they asked us to provide a letter of withdrawal from the cardholder (that they've received from their bank). We contacted you back for a screenshot or a documents showing the card issuer withdrawn the chargeback. However, we have not heard back from you.

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