I updated my new address with Puritan and with my recent order it was shipped to the old address. I went online and it was in fact updated. So I went to live chat, Chloe, and she said I had to go update the address in the auto ship category. I looked and there was no link under auto ship to update my new address. Chloe blamed me for this even though I had updated the address on the site and had already received an order to the new address. I don't believe she knew what I was requesting and I had one other time tried contacting them and did not get anywhere. I canceled my auto ship and remove my credit card information.