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This guy sells used items as if they were new. He lied about how much the rifle was used. He told me it was new and that he shot it a few times to make sure it was operating to specifications, then told me he had shot it hundreds of times. I have the email he sent me to prove it. He charged me full price for a used pcp air rifle. When one spends 1500 dollars one expects to get a new item this is not the case when dealing with this guy. He lives up to his name Dirty Harry. He is a very dirty dealer and his items and story's are very harry. I recommend you stay away from this dealer and use a more well known shop such as Air guns of Arizona, pyramid air and Air ordnance.
Stephen G.'s review of TopAirGun earned 7 Very Helpful votes
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Stephen G. And his friend Robert A. Do business as Custom Air Rifles and Designs out of Hampton, Virginia. Stephan claims he is well known personally by all of the major air gun websites and that he is a factory authorized FX gunsmith as well… after checking with all of the major warehouses I deal with, no one has ever heard of Stephen especially FX.
Now that the dust has settled, what Stephen didn’t tell you was that he ordered a new FX Monsoon semi-automatic for $1624. 95 that I thoroughly tested before I shipped it to him. In order to test it, I had to shoot it a number of times; in fact, I shot it at least 90 times if you look at the stats for this air rifle on my website… to get those stats, I am sure that I shot it even more times since it was a semi-automatic. I do this so my customers like Stephen can be sure that when they receive their air guns from me that they have been tested and looked at carefully; not just taken off the shelf and shipped sight unseen.
But here is the good part, Stephen purchased the Monsoon with his friend Robert’s credit card and then Robert initiated a charge back claiming unauthorized use. Then Robert proceeded to ship the air rifle back to me along with a letter confirming that he had knowledge of the transaction and also stated that the gun was not the gun he had purchased and that it was all beat up.
The gun Robert returned was beat up all right; it was a $170.95 Gamo Big Cat that looked like it had been dragged behind a pickup for about three blocks. Robert was brilliant enough to ship the Big Cat back to me in the same FX box that I had shipped the Monsoon to Stephen. The FX box also had the Monsoon serial number written on the end of the box.
It took almost 90 days for the chargeback to be settled in my favor. Lucky for me, I had taken detailed pictures of the Monsoon before I shipped it to Stephen because I had an uneasy feeling about my dealings with him. The pictures showed the Monsoon from every angle including close ups right down to the serial number. I of course documented my charge back case with the Monsoon pictures, Robert’s letter and the Big Cat pictures. It was obvious to the charge back referee what was going on.
Stephen and his friend Robert had attempted to get a free Monsoon by claiming an unauthorized credit card transaction and then tried to pull a switch-er-ooo by returning a beat up cheap air rifle. As it turns out, Stephen and Robert are like the message says in the fortune cookie. It also turns out I am not quite as dumb as I look. Makes, My, Day….