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Ive been buying from motion VFX for years but it never fails when I jump on the new software train, I have so many bugs and glitches. To this day I haven't been able to successfully use the new m tracker engine without having so many glitches and bugs. So disappointed and tech support doesnt help. I mean they ask me to send over the project but I just don't have time to send projects over and wait around. I always end up using something else. I get so upset when I try and try and try following their tips and tricks and failure.
One issue setting the key points around the object and once you enter track data, they all jump out of the zone.
Tip for consumers:
video editors
Products used:
M tracker 3D
Ive been using pixel film studios for years now. I run into some issues and support helps me out. Even screen shares to get me cleared away. I am thankful for that or we would in trouble!
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We're happy to hear we were able to resolve your issue Stephen! We're always happy to help and we will always do everything we can to ensure that you receive that help as quickly as possible! We are working everyday to improve our support experience for our customers and we're absolutely thrilled by your feedback! Thank you for using our plugins, we hope that every experience you have with us is a positive one!