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Stephen S.

Washington state

Contributor Level

Total Points
160

2 Reviews by Stephen

  • King Size

6/7/21

So I called them today on hold for over a hour and 9 minutes. This company can't get there crap together never was able to talk to a person it hung up. Still no confirmation on shipping yet. Ordered on May 22 it says will arrive 7-14 business days so if the order is ot picked yet how is this possible. We're at 10days as of today. Overall rating is 1/4 star. If I get my product I will never buy here again...

Tip for consumers:
If you have a store close by like DXL BIG AND TALL GO THERE THE SHIPPING IS SUPER FAST. IF YOU WANT YOUR STUFF TODAY THIS WEEK. BUT IF YOU CAN WAIT FOR SUMMER CLOTHES TELL CHRISTMAS ORDER KINGSIZE

Products used:
Shirts

Value
Quality
  • KingSize Direct

6/5/21

This company has the worst shipping ever. I believe it ships by Pony Express. I mean old school. 1800's shipping by horse back. It can take a month or more on regular shipping. Take pride in your company King Size. OMG. Clothing is great, but horrible shipping customer service.

Tip for consumers:
Like I say I have used fast shipping and I believe it was 2 or 3 day I paid for I got my clothes a week later. Maybe it is personal in warehouse I don't know. I purchased on May 21 2021 still hasn't shipped I don't think the order has been picked. Unacceptable here it is the 5th of June

Products used:
The clothing is top notch great buy. Just shipping is horrible

Service
Value
Shipping
Quality
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Magali R. – KingSize Direct Rep

Thank you for bringing this to our attention. We’re sorry you had a bad experience. We’ll strive to do better.

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