Stephen S.

I completed an offer for 3,100 points which equals to a $31 gift card. My points were frozen. I was told that in a week they would be added to my account, after that week I was told a month. Something about them wanting to make sure the offer wall would credit the points. Its now been over 33 days, my points are still frozen and not been released to my account. I've put in numerous support tickets, and sent many messages on their facebook page as well as to the support team. I have not gotten a response in 3 weeks, I keep being ignored. I even emailed the offer wall that the completed offer come from and gave them all the information and screen shots, i was emailed back by them informing me that they credited my points in INSTAGC.COM a week ago, but yet they still won't release my points. Still won't respond to me either, even after I told them I know the points were credited. So, be careful their support team is trash and I had to even contact the BBB and another company that's reaching out to them now...